The market space is getting crowded and competitive with every passing second. Having the most creative ideas alone cannot help agencies to function smoothly. The need to understand customers and evolve to meet their expectations fostered is a definite game-changer. Time and money play a pivotal role in determining the future of an agency. Every dependency should be met with minimum time and expenses without compromising on the quality. The success of an agency boils down to how well you manage your clientele and a specialized survey tool for agencies can help you keep adding happy, loyal customers to your client pool.
Send surveys consistently and at regular intervals to monitor and analyze the progress you have made with keeping your customers engaged and in the loop.
Handle the massive amounts of data from multiple clients without the fear of losing it or worse, mixing it up. Keep the information categorized & easily accessible.
With surveys that feel like a chat and offer a human-like survey experience, you can collect 40% more responses. Keep your surveys conversational and relevant.
Information-rich reports help you learn more about customer expectations and how to exceed them. Using multi-layered filters, SurveySparrow lets you see beyond just numbers.
Know how loyal your customers are with the ultimate question in NPS surveys. Categorize your customers based on brand loyalty and do the needful to retain them.
Add your logo, tagline, colors, and more. Own the surveys created in every sense with highly customizable features and never miss the opportunity to remind your customers of you.
Customize every element in your survey and rebrand it to match your client. Increase your agency’s value proposition by offering a survey that can be truly theirs. You can add custom colors, unique themes, logos, and more.
Agency Relationship Management wins when you have a well-oiled performance management program. Both performance and costs can be directly influenced by making necessary changes in client processes using 360-degree feedback.
Assist your clients to really know who their customers are and their preferences. This will help you to create and update customer personas. Help your clients build better customer relationships by delivering accurate and insightful predictions.
From piping to params, the options to personalize your surveys are many. Avoid the spammy-feel and address them by their first name. Use 360-degree feedback forms to gain feedback from your clients and grow better.
"Smart, varied and loaded with opportunity for users to share insights they might not otherwise feel comfortable sharing..."
Digital Producer at Heat + Deloitte Digital
Market Intelligence & Strategy Manager at Paysafe
Business Manager at Brella
Founder at Parisa Consulting
Business Advisor at Exceeding Limits
Help your clients gain insightful data with the most intuitive feedback platform with minimum effort and time. Get started with the best feedback platform that helps you do your surveys the right way- SurveySparrow!