Brand

Take charge of your
brand reputation, everywhere

Turn reviews and social mentions into powerful growth drivers.
Monitor conversations, manage sentiment, prevent reputation
crises, and build unshakable trust—all from a single platform.

trusted by best-in-class brands

Listen to reviews

Ratings & feedback left on official review sites.

Listen on social

Shout-outs and comments left on social networks

Listen to reviews

Ratings & feedback left on official review sites.

Listen on social

Shout-outs and comments left on social networks

Monitor Everywhere

One dashboard for every brand signal

Get full visibility into brand conversations across 100+ platforms. Capture reviews, social mentions, and emerging trends—without the hassle of juggling multiple brand monitoring tools.

Actionable Insights

No guesswork, just clarity

Go from scattered reviews and social conversations into clear insights with AI. Surface sentiment shifts, detect emerging topics, and turn raw data into smarter decisions.

Alerts

Act fast before issues escalate

Get instant alerts for key reviews or mentions. Set up triggers or let AI detect issues early, so you can respond quickly and protect your brand in the moments that count.

93% of customers read reviews as the first step to research an
unknown company before buying.

Source: Trustpilot

95% of customers say their trust in companies
increases with good online reputation.

Source: Trustpilot

90% of online shoppers have chosen not to purchase from a
company because of its bad reputation

Source: Trustpilot

Reply Automation

Smart replies that feel human

Automate replies without losing your brand voice. Smart workflows ensure feedback reaches the right teams while AI-generated responses maintain authenticity.

Review Request Campaigns

Turn happy customers into brand advocates

Boost your ratings with timely, targeted review requests. Automate follow-ups, boost ratings, and turn satisfied customers into powerful brand ambassadors.

See how we manage your brand

Let’s walk you through a personalized demo.

Showcase Positive Feedback

Amplify trust with social proof

Highlight standout reviews across your site using customizable widgets. Build instant credibility and convert more visitors into loyal customers.

Competitive Benchmarking

Know where you stand—and stay ahead

See how your reputation stacks up. Compare ratings, sentiment, and customer reviews across competitors to identify gaps, and opportunities to stay ahead with proactive brand monitoring.

How top brands elevate their reputation

We use SurveySparrow for client feedback, specifically NPS surveys. Since implementing the platform, I /have been able to create bespoke reports and detailed NPS reports to share internally, enhancing our feedback processes significantly/. The customer success team is incredibly friendly and always eager to help, constantly suggesting additional features that might benefit our team. This level of support has made our overall experience with SurveySparrow exceptionally positive.

Calum Totton

Customer Success Manager, Lumina Intelligence

SurveySparrow is my go-to for various surveys—customers, employees, stakeholders, and more. Their service support is awesome, always there when I need guidance. Highly recommend for seamless surveys and excellent customer service.

Christel Verwey

Research Specialist, Telesure Investment Holdings

Manage your brand across every major platform

Stay in control of your reputation across social, search, and review platforms—all from one place.

Take charge of your brand reputation, everywhere

Listen to reviews

One dashboard for every brand signal

No guesswork, just clarity

Act fast before issues escalate

93% of customers read reviews as the first step to research an unknown company before buying.

95% of customers say their trust in companies increases with good online reputation.

90% of online shoppers have chosen not to purchase from a company because of its bad reputation

Smart replies that feel human

Turn happy customers into brand advocates

See how we manage your brand

Amplify trust with social proof

Know where you stand—and stay ahead

Manage your brand across every major platform

Take charge of your
brand reputation, everywhere

93% of customers read reviews as the first step to research an
unknown company before buying.

95% of customers say their trust in companies
increases with good online reputation.

90% of online shoppers have chosen not to purchase from a
company because of its bad reputation